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Boxia
08-16-14 10:12 PM
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Chat time not being logged.

 

08-16-14 10:12 PM
Boxia is Offline
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| ID: 1068251 | 80 Words

Boxia
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I haven't had any success in fixing this on my own, and the only other thread asking about this problem was closed two years ago..... so here i am.

No matter how much time i spend in chat (which can be upwards of six hours in one sitting), it isn't counted, and i don't lose Viz for it.

Any ideas?

P.S.: I use this link to get into chat. It may or may not be important, i don't know.
http://www.vizzed.co/chatrooms.php
I haven't had any success in fixing this on my own, and the only other thread asking about this problem was closed two years ago..... so here i am.

No matter how much time i spend in chat (which can be upwards of six hours in one sitting), it isn't counted, and i don't lose Viz for it.

Any ideas?

P.S.: I use this link to get into chat. It may or may not be important, i don't know.
http://www.vizzed.co/chatrooms.php

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Perma Banned
Wait, so IS mayonnaise an instrument?


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08-16-14 10:37 PM
SacredShadow is Online
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That is strange...I have a similar problem when it comes to getting on chat on my phone,but that might be because it is a mobile device and it just works differently, it doesn't update the amount of time I spend and it also doesn't charge me anything as well. 

What browser are you using to get into chat because I think it only logs the time in depending on the type of browser you have since chat is HTML , I am not sure if it is compatible with IE, but it works fine for Mozilla and Chrome for me...

Maybe this is a good thing and you can always get into chat for free, no need to complain. XD
That is strange...I have a similar problem when it comes to getting on chat on my phone,but that might be because it is a mobile device and it just works differently, it doesn't update the amount of time I spend and it also doesn't charge me anything as well. 

What browser are you using to get into chat because I think it only logs the time in depending on the type of browser you have since chat is HTML , I am not sure if it is compatible with IE, but it works fine for Mozilla and Chrome for me...

Maybe this is a good thing and you can always get into chat for free, no need to complain. XD

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08-16-14 10:39 PM
Boxia is Offline
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| ID: 1068260 | 27 Words

Boxia
Level: 98


POSTS: 1278/2714
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Razor-987 :
I use chrome.

I know it's free, but i still like seeing a number besides 0 next to "chat time". Don't ask why, i just do :/
Razor-987 :
I use chrome.

I know it's free, but i still like seeing a number besides 0 next to "chat time". Don't ask why, i just do :/

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Perma Banned
Wait, so IS mayonnaise an instrument?


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08-16-14 11:19 PM
EideticMemory is Offline
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I've seen you in there myself, so I know for a fact that it isn't working.

Have you tried other browsers (and another computer, if you can)?

It should help to know if it's a problem on your side or whether it's server-side.

I've seen you in there myself, so I know for a fact that it isn't working.

Have you tried other browsers (and another computer, if you can)?

It should help to know if it's a problem on your side or whether it's server-side.



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(edited by EideticMemory on 08-16-14 11:20 PM)    

08-17-14 12:01 AM
Boxia is Offline
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Just tried with Firefox, and no luck. I'll see if i can get it to work on another computer.
Just tried with Firefox, and no luck. I'll see if i can get it to work on another computer.

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Wait, so IS mayonnaise an instrument?


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08-17-14 12:29 PM
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If you go directly to the chat link, you don't get charged, nor does it log your chat time. In order for it to log your chat time, you have to actually go to Vizzed and click on "Chat Room." If you just type "http://www.vizzed.co/chatrooms.php" in your address bar, it won't log your chat time. Which is why I only have 2 hours of chat time.
If you go directly to the chat link, you don't get charged, nor does it log your chat time. In order for it to log your chat time, you have to actually go to Vizzed and click on "Chat Room." If you just type "http://www.vizzed.co/chatrooms.php" in your address bar, it won't log your chat time. Which is why I only have 2 hours of chat time.

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08-18-14 03:40 AM
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TheFadedWarrior :
I do sometimes lose Viz when I'm in chat by gong on the link itself, and I'm used to it. So yeah, I still lose Viz. And since I want the chat time to be recorded... I need to take the long way. lol
TheFadedWarrior :
I do sometimes lose Viz when I'm in chat by gong on the link itself, and I'm used to it. So yeah, I still lose Viz. And since I want the chat time to be recorded... I need to take the long way. lol


You better cut the pizza in four pieces because I'm not hungry enough to eat six.
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08-29-14 02:26 AM
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Maybe you go in chat too much? XD

I don't know. I have never really had this problem. The only thing I can possibly think of is are you using mobile instead of a computer / laptop ?
Maybe you go in chat too much? XD

I don't know. I have never really had this problem. The only thing I can possibly think of is are you using mobile instead of a computer / laptop ?

____________________

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08-29-14 08:06 PM
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Well in fact I'm having a similar problem, but instead, my username & password doesn't save & auto log on, like it used to. It could be the cookies, but not entirely sure. Any ideas?

TheFadedWarrior :
Well I get charged Viz when using the link in address bar.

P.s.: Congratulations on Local Moderator Faded!
Well in fact I'm having a similar problem, but instead, my username & password doesn't save & auto log on, like it used to. It could be the cookies, but not entirely sure. Any ideas?

TheFadedWarrior :
Well I get charged Viz when using the link in address bar.

P.s.: Congratulations on Local Moderator Faded!

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09-02-14 03:21 PM
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TheFadedWarrior : I have only clicked
on the chat room tab on vizzed twice ever, I always go staright through the link and it seems fine.

However, I am experienceing the same problem now too. I have not been using the same comoputer each time, but have been using the computers in the same location for the last month, and have not had chat logged for the last 2 days. This is the first time ever where I have seen this on my part.


TheFadedWarrior : I have only clicked
on the chat room tab on vizzed twice ever, I always go staright through the link and it seems fine.

However, I am experienceing the same problem now too. I have not been using the same comoputer each time, but have been using the computers in the same location for the last month, and have not had chat logged for the last 2 days. This is the first time ever where I have seen this on my part.



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09-02-14 03:25 PM
Boxia is Offline
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| ID: 1074814 | 19 Words

Boxia
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UPDATE: All advice has proved unhelpful, even using another computer. Guess i'll have to check out any other options.....
UPDATE: All advice has proved unhelpful, even using another computer. Guess i'll have to check out any other options.....

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Perma Banned
Wait, so IS mayonnaise an instrument?


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09-02-14 04:53 PM
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Man, that sucks. You might want to summon the chat manager and see if it's a specific problem with your account.

Jordanv78 :

Despite following the advice of the above posts, Boxia's chat time isn't counted.
Man, that sucks. You might want to summon the chat manager and see if it's a specific problem with your account.

Jordanv78 :

Despite following the advice of the above posts, Boxia's chat time isn't counted.

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09-13-14 10:07 AM
Boxia is Offline
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| ID: 1078410 | 19 Words

Boxia
Level: 98


POSTS: 1522/2714
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CP: 7689.8
VIZ: 4026

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Update: The problem seems to have solved itself. I got a chat report this morning.
Local Mods : Close, please.
Update: The problem seems to have solved itself. I got a chat report this morning.
Local Mods : Close, please.

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Perma Banned
Wait, so IS mayonnaise an instrument?


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09-13-14 11:00 AM
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Boxia : Hold on though.
You were credited with the chat hours from yesterday, right? Were you on the same computer as when chat hours were not being logged? I found out that that was the problem when mine were not being logged. I was using 3 differemt computers randommly in one of my schools labs for about a month and then I ran into the chat not logging problem. This was for about a week, and then once I started bringing my own personal laptop to school to use their internet, chat started logging again, but only on the laptop that i have been using for ages.

Boxia : Hold on though.
You were credited with the chat hours from yesterday, right? Were you on the same computer as when chat hours were not being logged? I found out that that was the problem when mine were not being logged. I was using 3 differemt computers randommly in one of my schools labs for about a month and then I ran into the chat not logging problem. This was for about a week, and then once I started bringing my own personal laptop to school to use their internet, chat started logging again, but only on the laptop that i have been using for ages.


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09-13-14 11:02 AM
Boxia is Offline
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| ID: 1078451 | 16 Words

Boxia
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zanderlex :
I'm on my usual computer, so the same one that hours weren't being logged on.
zanderlex :
I'm on my usual computer, so the same one that hours weren't being logged on.

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Perma Banned
Wait, so IS mayonnaise an instrument?


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