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07-15-09 12:15 PM
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Vizzed Server Mail Issues Resolved - Plus re-sending activation emails to all pending accounts

 

07-15-09 12:15 PM
Davideo7 is Online
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I was having troubles with the SMTP stuff on vizzed board server which is in charge of sending out activation emails, password reset emails, etc.

All should be fixed now and I created a script to email every single user who hasn't activated their account with activation details on how to activate their accounts. In the past few days, hardly anyone has been signing up due to the email issue since most of them didn't get an activation email. The script not only emailed everyone in the past few days but everyone since day 1 of vizzed board (I figured, might as well right?).

The script is still running but will be done in a few hours. Expect a bunch of new people today and tomorrow.
I was having troubles with the SMTP stuff on vizzed board server which is in charge of sending out activation emails, password reset emails, etc.

All should be fixed now and I created a script to email every single user who hasn't activated their account with activation details on how to activate their accounts. In the past few days, hardly anyone has been signing up due to the email issue since most of them didn't get an activation email. The script not only emailed everyone in the past few days but everyone since day 1 of vizzed board (I figured, might as well right?).

The script is still running but will be done in a few hours. Expect a bunch of new people today and tomorrow.
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07-15-09 12:44 PM
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thank you!

There have been a ton of people coming into the IRC channel asking why it won't work and the most we can tell them is someone is looking into it.... hopefully it hasn't pissed off too many potential members.
thank you!

There have been a ton of people coming into the IRC channel asking why it won't work and the most we can tell them is someone is looking into it.... hopefully it hasn't pissed off too many potential members.
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07-15-09 12:48 PM
Davideo7 is Online
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Well maybe I'll make up for it by sending an extra 100 Viz to the members who this has been an inconvenience to (an automated query of course).

Let me know if people are still coming in there reporting problems though, because it should be fixed and the script is currently running to email them all and that should be done within a few hours.
Well maybe I'll make up for it by sending an extra 100 Viz to the members who this has been an inconvenience to (an automated query of course).

Let me know if people are still coming in there reporting problems though, because it should be fixed and the script is currently running to email them all and that should be done within a few hours.
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07-15-09 04:21 PM
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Since I'm getting near my SMTP limit for the day, I'll continue tomorrow. I left off at id 19591 which means the script has probably a few hundred people left to email. People signing up though should still get an email.

EDIT: F***!, I managed to hit the SMTP limit for the day anyway, even though I cut it off when I still had a lot left, apparently it wasn't displaying them in real time. Anyway, this means that anyone signing up in the next 10 hours wont get a activation email until tomorrow sometime. Sorry about this.

Since I'm getting near my SMTP limit for the day, I'll continue tomorrow. I left off at id 19591 which means the script has probably a few hundred people left to email. People signing up though should still get an email.

EDIT: F***!, I managed to hit the SMTP limit for the day anyway, even though I cut it off when I still had a lot left, apparently it wasn't displaying them in real time. Anyway, this means that anyone signing up in the next 10 hours wont get a activation email until tomorrow sometime. Sorry about this.

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(edited by Davideo7 on 07-15-09 04:25 PM)    

07-15-09 09:30 PM
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The important thing is that they're actually going to get their activation emails at all. It's very good that you fixed it
The important thing is that they're actually going to get their activation emails at all. It's very good that you fixed it
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07-17-09 04:37 PM
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yeah, I was wondering about that.... the number of people awaiting registration keeps going up.... even though this has been going for a few days now....

we broke 3000....

hopefully people aren't coming back and trying the whole registration process over again when they get that e-mail.... that would be annoying.
yeah, I was wondering about that.... the number of people awaiting registration keeps going up.... even though this has been going for a few days now....

we broke 3000....

hopefully people aren't coming back and trying the whole registration process over again when they get that e-mail.... that would be annoying.
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07-17-09 04:47 PM
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Well I finished sending the activation emails to all those users. Hopefully the mail problems are over with.
Well I finished sending the activation emails to all those users. Hopefully the mail problems are over with.
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07-24-09 10:26 AM
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I'm still getting people saying they've never received an e-mail....

they say they have tried multiple addresses and they still can't register.... this is not someone joining brand new but from a couple weeks ago.

not sure if you got all the way through your list, but if a lot of those people can't join you might want to kill their registration and instead send an e-mail to all the people that tried to join and tell them to try again instead?

just a thought.
I'm still getting people saying they've never received an e-mail....

they say they have tried multiple addresses and they still can't register.... this is not someone joining brand new but from a couple weeks ago.

not sure if you got all the way through your list, but if a lot of those people can't join you might want to kill their registration and instead send an e-mail to all the people that tried to join and tell them to try again instead?

just a thought.
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07-24-09 12:10 PM
Davideo7 is Online
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The problem is, I don't know who all is having problems. The issue has been fixed so the problem they're facing is something different, most likely their mail filtering the emails.
The problem is, I don't know who all is having problems. The issue has been fixed so the problem they're facing is something different, most likely their mail filtering the emails.
The Owner
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Affected by 'Laziness Syndrome'

Registered: 12-06-04
Location: Wisconsin
Last Post: 9 days
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