Hi there lovely people,

... I've got a quite strange and difficult problem: I've known Vizzed since 2010, but actually made an account in early 2011 under the user name 'Thaurbanlady' and I recently can't access my original account anymore.

I tried to log in, but somehow didn't get in. So when I tried to recover my password, I received a strange error that says my email address doesn't match my user name; which I found it very odd since I still got older mails from Vizzed in that same email address (with the corresponding original Vizzed account). So after searching and struggling on how to get this fixed, I just gave up and made this Vizzed account... with my same old email address—so essentially I've got two Vizzed accounts with the same email address, in which I can't access my original one anymore. I know it's very hard to believe and for me to proof it because of the anonymity and such, but I really want to know how to fix it. I also hope that I don't get in trouble for this, because I absolutely do NOT attempt to do any sort of fraud.

I just want to retrieve my original account, so that I can get delete my current one. If that is still possible. I thank you in advance.
X.

Stardust1989 : Sorry for your trouble. It's probably an issue with your password, and since the recover password function doesn't work right, that makes issues even worse. I'm not sure there's an easy way to recover your old username aside from having the owner change the password of your old account for you.


Davideo7 :
geeogree : see above.

I'm unable to assist until the new code is implemented for profiles. David can assist though if/when he sees this message.

Thank you very much for the help, guys. I appreciate it! I will wait until the owner sees this (Hopefully). I will be playing games until then . X

Not sure if it's allowed or if it helps, but can't Stardust contact David? Just wondering...

MrBeingcool1 : He can, but Jordan already summoned him, so e just have to wait now.