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New Video Card Issues

 

04-12-10 02:28 PM
Surgiac is Offline
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Surgiac
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The new video card came today but I'm not sure how to get it to work. I installed it correctly & the system boots up as normal but when it's supposed to go to the desktop, it says 'Cannot display video mode' or something like that. I can't remember exactly. How do I get the computer to recognize the video card? The instructions that came with the card said I may have to disable the onboard graphics adapters. The last time I had a video card, I believe it was done through the BIOS. How would I go about doing that?



EDIT: I entered setup & went to the video section. I think I may have found it but I wanted to make sure. I was given the choices of Auto, Onboard, PCIE, & PCI. The video card is PCIE so I assume I need to select that but does Auto matter?

EDIT 2: I tried that but I still get the same thing. I must be missing something.
The new video card came today but I'm not sure how to get it to work. I installed it correctly & the system boots up as normal but when it's supposed to go to the desktop, it says 'Cannot display video mode' or something like that. I can't remember exactly. How do I get the computer to recognize the video card? The instructions that came with the card said I may have to disable the onboard graphics adapters. The last time I had a video card, I believe it was done through the BIOS. How would I go about doing that?



EDIT: I entered setup & went to the video section. I think I may have found it but I wanted to make sure. I was given the choices of Auto, Onboard, PCIE, & PCI. The video card is PCIE so I assume I need to select that but does Auto matter?

EDIT 2: I tried that but I still get the same thing. I must be missing something.

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(edited by Surgiac on 04-12-10 03:39 PM)    

04-13-10 12:56 PM
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Depending on how old your computer is, the motherboard may not be able to read or handle a good graphics card. If you have an old motherboard that may be the problem.
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Depending on how old your computer is, the motherboard may not be able to read or handle a good graphics card. If you have an old motherboard that may be the problem.


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04-13-10 01:57 PM
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I'd called my stepdad yesterday & he said something similar. He thought it might be the PCIE slot. So either way, I may need a new computer. I'm just glad everything else on this one still works. The computer was built with gaming in mind so it's kind of disappointing to have to get a new one. I'm wondering if, when the last video card went bad, it did something to the PCIE slot. I hope not. If anyone's wondering, the video card I just got is an ATI RADEON HD 4350.
I'd called my stepdad yesterday & he said something similar. He thought it might be the PCIE slot. So either way, I may need a new computer. I'm just glad everything else on this one still works. The computer was built with gaming in mind so it's kind of disappointing to have to get a new one. I'm wondering if, when the last video card went bad, it did something to the PCIE slot. I hope not. If anyone's wondering, the video card I just got is an ATI RADEON HD 4350.

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