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Rasenganfan2
03-22-10 11:14 PM
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03-23-10 12:10 AM
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Having trouble adding Microsoft Points

 

03-22-10 11:14 PM
Rasenganfan2 is Offline
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Rasenganfan2
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So I've been trying to add some Microsoft Points (Xbox Live Currency) to my Xbox Live profile, so I can buy Perfect Dark and the Cerberus Network add-on for Mass Effect 2. However, I can't add any points. Here's what I do:

1.) Sign into XBL and go to profile then to "Account Management"
2.) I press the X button to go to the "Add Microsoft Points" menu
3.) I go to "2000 Microsoft Points" options and press A, only to have it tell me "Cannot authorize transaction"

There are funds in my parents' bank account. I even tried using my brother's credit card only to have it tell me the same thing. So I signed into his XBL to see if he had problems adding MS Points. He doesn't (there goes an extra $6 of my money ).

Has anybody had this problem? Please tell me how to fix this, I don't wanna have access to the XBL Marketplace only to be unable to purchase any DLC, Arcade games, or Videos.
So I've been trying to add some Microsoft Points (Xbox Live Currency) to my Xbox Live profile, so I can buy Perfect Dark and the Cerberus Network add-on for Mass Effect 2. However, I can't add any points. Here's what I do:

1.) Sign into XBL and go to profile then to "Account Management"
2.) I press the X button to go to the "Add Microsoft Points" menu
3.) I go to "2000 Microsoft Points" options and press A, only to have it tell me "Cannot authorize transaction"

There are funds in my parents' bank account. I even tried using my brother's credit card only to have it tell me the same thing. So I signed into his XBL to see if he had problems adding MS Points. He doesn't (there goes an extra $6 of my money ).

Has anybody had this problem? Please tell me how to fix this, I don't wanna have access to the XBL Marketplace only to be unable to purchase any DLC, Arcade games, or Videos.
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03-23-10 12:10 AM
Davideo7 is Online
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I'd suggest just calling Microsoft, or look up the problem.
I'd suggest just calling Microsoft, or look up the problem.
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