Hi,

I recently installed a new hard drive in my laptop, I went from Windows 8.1 to Windows 10.  I obviously had to re-download the plug ins.  Does this erase my game data for any games I saved? I can't seem to retrieve the saved data.  Also, I suddenly can not get into full screen mode, whereas before all I had to do was hold alt+enter, as long as I did it AFTER I configured the controls in the game menu for that game.  Is this normal?
Thanks for anyone who can help!
(Using Firefox)

Do you still have the old hard drive? If so you'll need to transfer the save files from the old one onto the new one. You can do this using a flash drive or by uploading the save files to another website like google.
The save files are in the vizzed folder which should be in your program files or program files x86 folder.

I'm not sure why you can't go into full screen.

earthwarrior : Hi, and thanks for your info!  Unfortunately I plugged my old hard drive into my external hard disk drive enclosure, but the save files are gone for some reason.  No biggie, I will have fun playing those games again and getting back to where I was.  On the full screen issue, I figured it out! Ok, so I always plug my laptop into my tv with an HDMI cable to play games.  I discovered that I have to enter full screen (alt+enter) BEFORE connecting the HDMI cable.  I have no idea whatsoever why it makes a difference, but apparently it does.  I did it 10 times in a row, and every time I DO NOT enter full screen before plugging it in, I get the small non full screen in the upper left corner of my tv.  Hopefully this info will help someone else who is having difficulty with full screen in the future. Now, if I could figure out why my computer freezes when I try and use F6 to record, and figure out where screen shots are saved on my laptop, I'd be all set!
Thanks again!

Did you uninstall the rgr plugin from your old hard drive? If you didn't or did, but didn't check off where it asked you if you wanted to delete your game files they should still be there.
I think I gave you the wrong location. Try This PC > Hard Drive > ProgramData > Vizzed > VizzedRgrPlugin. The saves should be in the User-[Your User ID] folder or the User-Guest folder based on which systems you played. Your screenshots will be somewhere in the VizzedRgrPlugin folder as well. I'm not sure where exactly they are because I lost my old screenshots.
I not sure why you're having that problem with the HDMI, but I'm glad you found a solution.
I think your computer or at least the game window should freeze for a few seconds for the video to start recording. You probably have to save the file before it starts recording. A window should pop up asking you where you want to save the video.
I hope this helps!