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01-15-15 10:44 PM
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Windows Phone/XBox Live Gold Problems

 

01-15-15 10:44 PM
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So I need some help, I wanted to do some messaging on XBox but it said I needed Gold, which I got, but I still can't message.

If I try to message someone, I get a message saying I need to upgrade to Gold. I get 2 options, upgrade or cancel. If I press upgrade, it brings me to my account on the XBox website where it says I am gold, and I can message users from the site.

But I still can't do it from mt account on my phone, any help?

Davideo7 : Maybe you know a bit?
So I need some help, I wanted to do some messaging on XBox but it said I needed Gold, which I got, but I still can't message.

If I try to message someone, I get a message saying I need to upgrade to Gold. I get 2 options, upgrade or cancel. If I press upgrade, it brings me to my account on the XBox website where it says I am gold, and I can message users from the site.

But I still can't do it from mt account on my phone, any help?

Davideo7 : Maybe you know a bit?
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01-16-15 05:57 AM
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See, I only have an Xbox One, and you have an Xbox/Xbox 360/Xbox One, so, I would keep rebooting the console, especially if you have an Xbox One. Now, here's another thing. You mentioned Windows Phone in the thread's title. Now, I am not the best at Windows Phone. I haven't used one yet. I'm only good on phones that run Android and iOS. But, I do believe that David can help you; he has a Windows phone (but you probably know that)!
See, I only have an Xbox One, and you have an Xbox/Xbox 360/Xbox One, so, I would keep rebooting the console, especially if you have an Xbox One. Now, here's another thing. You mentioned Windows Phone in the thread's title. Now, I am not the best at Windows Phone. I haven't used one yet. I'm only good on phones that run Android and iOS. But, I do believe that David can help you; he has a Windows phone (but you probably know that)!
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01-16-15 11:01 AM
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mario102 : well, I don't have am Xbox one/360
mario102 : well, I don't have am Xbox one/360
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01-16-15 06:46 PM
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zanderlex : Oh, well, that's not going to be any help to me! I hope you contact Microsoft support, as they will be the best people to contact.
zanderlex : Oh, well, that's not going to be any help to me! I hope you contact Microsoft support, as they will be the best people to contact.
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01-16-15 07:00 PM
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mario102 : I just wish that I could figiure it out already, the only way I can send messages now is I have to click upgrade, then go to the website, and then go to a profile to send a message.
mario102 : I just wish that I could figiure it out already, the only way I can send messages now is I have to click upgrade, then go to the website, and then go to a profile to send a message.
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01-16-15 07:03 PM
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zanderlex : I would just keep signing in and signing out, maybe that'll help. I'm really not sure; I haven't used the original Xbox, and I'm not planning on ever using it, but, hey. I think you should just get an upgrade to your system. You need to get an Xbox 360. They're like, $99. I think you can afford one if you have the money for it (I'm not trying to be mean).
zanderlex : I would just keep signing in and signing out, maybe that'll help. I'm really not sure; I haven't used the original Xbox, and I'm not planning on ever using it, but, hey. I think you should just get an upgrade to your system. You need to get an Xbox 360. They're like, $99. I think you can afford one if you have the money for it (I'm not trying to be mean).
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01-16-15 07:08 PM
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mario102 : An upgrade? To do that I would have to buy a brand new phone.
mario102 : An upgrade? To do that I would have to buy a brand new phone.
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01-16-15 08:50 PM
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You sent me messages just fine so I'm not sure how there's a problem.
You sent me messages just fine so I'm not sure how there's a problem.
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01-16-15 09:17 PM
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Davideo7 : I couldn't actually do it from my account, I had to actually go to the xbox website in the browser, sign in, and then send a message, instead of just sending one straight from the phones apps.
Davideo7 : I couldn't actually do it from my account, I had to actually go to the xbox website in the browser, sign in, and then send a message, instead of just sending one straight from the phones apps.
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01-16-15 10:47 PM
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Yes, this is a very weird situation, I really can't help you out with problems regarding Windows Phones, but I believe that David can, as he is the owner of a Windows Phone. He will definitely know more than me about this! 
Yes, this is a very weird situation, I really can't help you out with problems regarding Windows Phones, but I believe that David can, as he is the owner of a Windows Phone. He will definitely know more than me about this! 
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01-16-15 11:26 PM
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mario102 : Didn't you say all of that already? Repeating the same thong over is considered spam.
mario102 : Didn't you say all of that already? Repeating the same thong over is considered spam.
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01-17-15 04:48 AM
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zanderlex, you have a hotmail account associated with your XBOX LIVE account, right? 
Have you logged into the app that you are trying to use with the email associated with your XBOX LIVE account? 
And you do know yo don't need Gold to send PM's? You need Gold for Party Chats or to play games online. Everything else, you don't need gold for... 
zanderlex, you have a hotmail account associated with your XBOX LIVE account, right? 
Have you logged into the app that you are trying to use with the email associated with your XBOX LIVE account? 
And you do know yo don't need Gold to send PM's? You need Gold for Party Chats or to play games online. Everything else, you don't need gold for... 
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01-25-15 10:17 PM
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thing1 : I keep getting the message saying I need gold to send a message, and I get that message after I'm on the app. I'm logged in everywhere else too, games, store, other Xbox apps, the messaging app just refuses to say I'm upgraded, every other app says I'm upgraded. Though I kind of gave up already, stopped trying to send messages for a while.
thing1 : I keep getting the message saying I need gold to send a message, and I get that message after I'm on the app. I'm logged in everywhere else too, games, store, other Xbox apps, the messaging app just refuses to say I'm upgraded, every other app says I'm upgraded. Though I kind of gave up already, stopped trying to send messages for a while.
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