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07-27-15 04:57 PM
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2DS Wont Connect To Internet

 

07-27-15 04:57 PM
zanderlex is Offline
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My 2DS wont connect to the internet any more... AT ALL. No eshop, no playing online or updates, no anything. It worked fine on my old internet but now on my new internet, it doesn't work anymore, or anywhere else for that matter.

I can't connect to my own internet which at the same time, my other devices were connected to and working fine, and it won't connect to any free hotspots. Wont connect or even detect the hotspots at work, school, library, mcdonalds, or even the subway internet which is faster than my own.

When I'm trying to do the test, it doesn't connect, but if I leave it alone for a while, it will connect but only for a couple of seconds before disconnecting again. I watched the screen for about 20 seconds once and watched it connect and disconnect about 4 times.

Does this happen normally with the 2DS? Do you have any suggestions on what's going on or what I could do to fix this?

Something like this did happen once before on my old internet but in a place that had really bad connection in general.
My 2DS wont connect to the internet any more... AT ALL. No eshop, no playing online or updates, no anything. It worked fine on my old internet but now on my new internet, it doesn't work anymore, or anywhere else for that matter.

I can't connect to my own internet which at the same time, my other devices were connected to and working fine, and it won't connect to any free hotspots. Wont connect or even detect the hotspots at work, school, library, mcdonalds, or even the subway internet which is faster than my own.

When I'm trying to do the test, it doesn't connect, but if I leave it alone for a while, it will connect but only for a couple of seconds before disconnecting again. I watched the screen for about 20 seconds once and watched it connect and disconnect about 4 times.

Does this happen normally with the 2DS? Do you have any suggestions on what's going on or what I could do to fix this?

Something like this did happen once before on my old internet but in a place that had really bad connection in general.
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07-27-15 05:44 PM
Davideo7 is Online
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Make sure the internet is activated on the 2DS. There actually is an option to disable internet connections so make sure it's enabled in case you accidentally disabled it.
Make sure the internet is activated on the 2DS. There actually is an option to disable internet connections so make sure it's enabled in case you accidentally disabled it.
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07-27-15 05:49 PM
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Davideo7 : It id activated, and it does connect, but for no more than 3 seconds at a time.
Davideo7 : It id activated, and it does connect, but for no more than 3 seconds at a time.
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07-27-15 08:13 PM
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zanderlex : Have you tried messing with the switch on the side?  I'm not sure if a 2DS is the same, but a 3DS has a slider near the bottom.  Pushing it up once can turn internet connections off/on.  Maybe experimenting with that can fix it?
zanderlex : Have you tried messing with the switch on the side?  I'm not sure if a 2DS is the same, but a 3DS has a slider near the bottom.  Pushing it up once can turn internet connections off/on.  Maybe experimenting with that can fix it?
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07-27-15 10:03 PM
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supernerd117 : It's not a problem with connecting to the internet, it's more staying on for more than 3 seconds at a time every minute.
supernerd117 : It's not a problem with connecting to the internet, it's more staying on for more than 3 seconds at a time every minute.
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07-27-15 11:29 PM
Davideo7 is Online
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supernerd117 : I don't think a 2DS has that slot.

zanderlex : You might want to Google it if you haven't already.
supernerd117 : I don't think a 2DS has that slot.

zanderlex : You might want to Google it if you haven't already.
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08-05-15 11:44 AM
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Things have gotten worse so far, I've still been trying to connect so I can do the update to play Smash and all of a sudden all of the save data for all my games were erased. Should I get a new system or try something else?

Davideo7 :
supernerd117 :
Things have gotten worse so far, I've still been trying to connect so I can do the update to play Smash and all of a sudden all of the save data for all my games were erased. Should I get a new system or try something else?

Davideo7 :
supernerd117 :
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08-05-15 11:57 AM
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zanderlex : Oh wow...I don't know.  You still have a warranty, right?  You should probably send it into Nintendo to see if they can fix it.
zanderlex : Oh wow...I don't know.  You still have a warranty, right?  You should probably send it into Nintendo to see if they can fix it.
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08-05-15 12:26 PM
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supernerd117 : And what would be the steps for doing that?
supernerd117 : And what would be the steps for doing that?
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08-05-15 12:34 PM
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zanderlex :  I'm not entirely sure.  My best guess is to go here: http://en-americas-support.nintendo.com/app/ask

And set up a support ticket.  They'll email you back with info.
zanderlex :  I'm not entirely sure.  My best guess is to go here: http://en-americas-support.nintendo.com/app/ask

And set up a support ticket.  They'll email you back with info.
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08-05-15 01:07 PM
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supernerd117 : Cool thanks, ill try that instead of my traditional ways.
supernerd117 : Cool thanks, ill try that instead of my traditional ways.
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08-05-15 01:08 PM
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zanderlex : No sweat!  Hope this helps.
zanderlex : No sweat!  Hope this helps.
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08-05-15 01:11 PM
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zanderlex :  Man, that sucks. We just had that thread a while back that influenced your decision to pick a 2DS too...

   As for help, it might be your 2DS, that's the problem. I actually went to check my 2DS, to see if I had problems connecting to the internet, but mine is working fine. I hope it's just temporary, so you don't have to wait weeks for a fixed one, or even worse, have to buy another one.
zanderlex :  Man, that sucks. We just had that thread a while back that influenced your decision to pick a 2DS too...

   As for help, it might be your 2DS, that's the problem. I actually went to check my 2DS, to see if I had problems connecting to the internet, but mine is working fine. I hope it's just temporary, so you don't have to wait weeks for a fixed one, or even worse, have to buy another one.
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08-05-15 01:15 PM
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F.Starr: I don't think there was a thread that got me to buy it. I just bought it when David sold it. I think it's already long passed temporary, Pokemon Shuffle has been downloading for 3 weeks now and it's at 1 percent.
F.Starr: I don't think there was a thread that got me to buy it. I just bought it when David sold it. I think it's already long passed temporary, Pokemon Shuffle has been downloading for 3 weeks now and it's at 1 percent.
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08-05-15 01:18 PM
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I'm thinking that there is something that you are missing regarding connecting to the internet, but since I don't own a 2DS its hard for me to troubleshoot it.

I would advise contacting Nintendo Support to see if they know of anything - http://en-americas-support.nintendo.com/app/answers/detail/a_id/499/~/how-to-connect-to-the-internet

If not and your 2DS is still within 30 days or so old, you could just exchange it for another one from wherever you purchased it.
I'm thinking that there is something that you are missing regarding connecting to the internet, but since I don't own a 2DS its hard for me to troubleshoot it.

I would advise contacting Nintendo Support to see if they know of anything - http://en-americas-support.nintendo.com/app/answers/detail/a_id/499/~/how-to-connect-to-the-internet

If not and your 2DS is still within 30 days or so old, you could just exchange it for another one from wherever you purchased it.
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08-05-15 01:43 PM
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Jordanv78 : I bought it from David so exchanging it would be a problem, but it was brand new and worked for like 3 days.
Jordanv78 : I bought it from David so exchanging it would be a problem, but it was brand new and worked for like 3 days.
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zanderlex : i have this problem too. Had it since around October last year.
zanderlex : i have this problem too. Had it since around October last year.
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The internet adapter inside your 2DS may be ruptured.
The internet adapter inside your 2DS may be ruptured.
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