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UFC
07-07-14 03:58 AM
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07-09-14 06:03 PM
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ATT Triune and other RGR experts

 

07-07-14 03:58 AM
UFC is Offline
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| ID: 1046503 | 106 Words

UFC
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I have been having problems with retrieving and uploading screenshots, high scores and speed runs for over a week now, this has also happened with other users too. I have no idea why this is happening but through some experimenting I have found out that when I go into my other account that I never use I can see the screenshots that are uploaded to me system and can retrieve them. So I think that this is some weird account glitch since it works on my other account but not on this one. Any solutions or feedback would be appreciated.


tRIUNE :  
play4fun :
vanelan :
I have been having problems with retrieving and uploading screenshots, high scores and speed runs for over a week now, this has also happened with other users too. I have no idea why this is happening but through some experimenting I have found out that when I go into my other account that I never use I can see the screenshots that are uploaded to me system and can retrieve them. So I think that this is some weird account glitch since it works on my other account but not on this one. Any solutions or feedback would be appreciated.


tRIUNE :  
play4fun :
vanelan :
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Heil Satan


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07-07-14 04:47 AM
Azul Fria is Offline
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Azul Fria
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While we are on the subject of glitches. I have noticed that no featured reviews seem to show on the game pages. All I see in the spot where they are supposed to be is something that says Review 0/10.
While we are on the subject of glitches. I have noticed that no featured reviews seem to show on the game pages. All I see in the spot where they are supposed to be is something that says Review 0/10.
Vizzed Elite
Ice Queen Zero


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07-07-14 06:54 AM
tRIUNE is Offline
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tRIUNE
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Sounds like the data is being stored in the User-guest folder since you say the screenshots are retrievable from your other account. Is there anything in this directory on your computer:

C:ProgramDataVizzedVizzedRgrPluginUser-guest

If so, delete the User-guest folder, and try submitting a screenshot. Failing that, after you've deleted the User-guest folder, uninstall and re-install the plugin.

I remember this worked for someone who had the same problem because his brother was using the same computer for his account.


Azul Fria : I've noticed that recently, not even sure what could be causing that. I think only David would know why that's happening.
Sounds like the data is being stored in the User-guest folder since you say the screenshots are retrievable from your other account. Is there anything in this directory on your computer:

C:ProgramDataVizzedVizzedRgrPluginUser-guest

If so, delete the User-guest folder, and try submitting a screenshot. Failing that, after you've deleted the User-guest folder, uninstall and re-install the plugin.

I remember this worked for someone who had the same problem because his brother was using the same computer for his account.


Azul Fria : I've noticed that recently, not even sure what could be causing that. I think only David would know why that's happening.
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Hero of Hyrule


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07-07-14 05:04 PM
UFC is Offline
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UFC
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tRIUNE : there's no snaps in that folder but there are in my other user folders where I can see where the lost screenshots are, should I delte all user folders?   
tRIUNE : there's no snaps in that folder but there are in my other user folders where I can see where the lost screenshots are, should I delte all user folders?   
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Heil Satan


Affected by 'Laziness Syndrome'

Registered: 09-27-11
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07-09-14 04:26 PM
tRIUNE is Offline
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tRIUNE
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If you're not worried about save files, then yeah deleting both User folders then uninstalling and reinstalling the Plugin might fix the problem.

If you don't want to lose save files, you can make a copy of the User-141589 folder and place it somewhere, the desktop for example. Then delete the User-141589 folder and the User-guest folder. Then uninstall and reinstall the Plugin.

Afterward play any game using the Plugin and it will recreate the User-141589 folder, then take the copy you made and place it back in the directory it was deleted from and you'll be asked if you want to move and replace the existing folder. Replace it and your save files will be intact.
If you're not worried about save files, then yeah deleting both User folders then uninstalling and reinstalling the Plugin might fix the problem.

If you don't want to lose save files, you can make a copy of the User-141589 folder and place it somewhere, the desktop for example. Then delete the User-141589 folder and the User-guest folder. Then uninstall and reinstall the Plugin.

Afterward play any game using the Plugin and it will recreate the User-141589 folder, then take the copy you made and place it back in the directory it was deleted from and you'll be asked if you want to move and replace the existing folder. Replace it and your save files will be intact.
Vizzed Elite
Former Admin

Hero of Hyrule


Affected by 'Laziness Syndrome'

Registered: 06-09-10
Last Post: 1411 days
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07-09-14 06:03 PM
UFC is Offline
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UFC
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tRIUNE : oh yeah I fixed the problem myself yesterday by doing just exactly that, I just reinstalled after I deleted all my info i had on it and started fresh over.      
tRIUNE : oh yeah I fixed the problem myself yesterday by doing just exactly that, I just reinstalled after I deleted all my info i had on it and started fresh over.      
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Heil Satan


Affected by 'Laziness Syndrome'

Registered: 09-27-11
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